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What does ‘KYC incomplete’ mean?

Don’t worry, Kabayan! ‘KYC incomplete’ simply means we need a bit more information or an additional document to complete the verification of your account.

As a regulated financial service provider, Kabayan Remit is required to verify customer details to keep transactions safe and compliant with regulations. Once the requested documents are submitted and reviewed, your account can be fully verified and you’ll be able to continue using our services.

If you’re unsure what’s missing or need help completing your verification, our customer support team is here to assist you.