Here is a complete list of merchants we accept payments for.
If you would like to close your Kabayan Remit account, you can email us at [email protected], and we'll sort this out for you.
As a regulated Money Service Business (MSB) registered with the Information Commissioner's Office (ICO), we are required by law to collect and store some of your personal data.
You can check the status of your transactions online when you log in to your account through the website or mobile app.
We can help you retrieve your funds even if has already been credited to your beneficiary's bank account.
The time it takes for the refund to be credited back to your account depends on the mode of payment you've used.
If you wish to cancel a transaction, please contact us immediately. If the transaction has not been paid out yet, we can easily refund the amount back to your originating account.
Yes, we can recall the transaction as long as the beneficiary has not received the remittance yet.
Customer verification is very easy, straightforward and it only takes less than a minute. To verify your account, please provide the following:
You can top up your loved ones' Globe GCash or Smart Paymaya e-wallets online by logging in to your account on the website or mobile up. Once logged in, follow this step-by-step guide: