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How do I verify my account?

Customer verification is very easy, straightforward and it only takes less than a minute. To verify your account, please provide the following:

How do I top up a Globe GCash or Smart Paymaya account?

You can top up your loved ones' Globe GCash or Smart Paymaya e-wallets online by logging in to your account on the website or mobile up. Once logged in, follow this step-by-step guide:

What does the notification ‘transaction amount is more than the allowed limit’ mean?

You may get this notification, as there is a limit to the amount you can send depending on your chosen mode of payment or delivery method.

Is Kabayan Remit legit?

Yes, Kabayan Remit is legit, and we take security very seriously. Delivering your money safely to your loved ones is our top priority, so you can have peace of mind when sending your hard-earned money back home. Kabayan Remit is a fully authorised Money Service Business (MSB), regulated by the Financial Conduct Authority. We also use the same physical security and encryption as banks to ensure utmost security in every transaction.

Where can I remit money to the Philippines?

You can send money online 24/7 from the UK, Gibraltar, Ireland, Germany and the Netherlands to the Philippines. You no longer need to visit the remittance centre since all our services are online. To get started, visit our website at www.kabayanremit.com or download the ‘Kabayan Remit’ mobile app (iOs or Android). Register to create an account and begin remitting on-the-go.

Which bills can I pay for?

Apart from the Philippine contributions such as SSS, PhilHealth and PAG-IBIG you can also pay for real estate properties such as SMDC, Filinvest, SunTrust as well as vehicle and insurance payments in the Philippines.

How to pay bills?

Follow the steps below to pay for your Philippine contributions and bills online through our website or mobile app:

How can I get updates on the Exchange Rate?

You can check the exchange rate in real time through the website at www.kabayanremit.com or through our free mobile app. Please note that the exchange rate usually changes every 12pm and 8pm UK Time.

Can I use Touch ID to login?

Yes, you can enable Touch ID. Login into your account. Go to PROFILE and then toggle the Touch ID switch to enable.

Why can’t I login and it shows customer login ID does not exist?

Check if you have entered your registered email address correctly. It's case sensitive so follow the exact format when you registered. Make sure there is no space at the start or end of the email address.