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Help Center

How do I enable push notifications?

Here's how to turn on push notifications on your Kabayan Remit mobile app.

What documents can I use as proof of address in the US?

In some cases, US customers may be asked to provide proof of address. Accepted documents must be dated within the last 60 days and match your Kabayan Remit account details.

Can I top up a Philippine e-wallet using Kabayan Remit?

You can top up your loved ones' Globe GCash or Smart Paymaya e-wallets online by logging in to your account on the website or mobile up. Once logged in, follow this step-by-step guide:

Will my transaction be taxed under the new US 1% remittance tax?

No. Your Kabayan Remit transaction won’t be affected by the 1% remittance tax in the US.

Can I pay using Apple Pay and Google Pay?

Yes, Kabayans in the UK may use digital wallets, such as Apple Pay and Google Pay, to pay for transactions.

Is Kabayan Remit licensed in the US?

Yes, Kabayan Remit is licensed to provide reliable money transfer services in selected US states.

How is Kabayan Remit regulated?

Kabayan Remit is regulated by the FCA in the UK, registered with FINTRAC in Canada, and licensed as a money transmitter in select US states.

Our commitment in handling complaints

To ensure that we can help you resolve your complaint, you may either send an email detailing the nature and cause of your grievance to [email protected] or by contacting our customer service hotline at +44 20 3474 0999.

How much does it cost to use Kabayan Remit?

Enjoy FREE service on your first transaction! After that, fees start at £2.99 for the UK, US$2.99 for the US, and C$3.99 for Canada.

How much money can I send?

The amount of money you can send may vary depending on the country you're sending from.