Yes, we can recall the transaction as long as the beneficiary has not received the remittance yet.
If the remittance has already been credited, we may still be able to recover your funds. The beneficiary or the account holder must provide an ‘Authority to Debit’ letter authorising Kabayan Remit to recall the funds. Once we receive the letter, we will submit a request to the beneficiary’s bank in the Philippines. The refund usually takes about 3 to 5 banking days to complete, but it also depends on how quickly the recipient’s bank responds.