How can I check if my transaction has been cancelled?

Mobile app

1. Log in to your account.

2. Tap Transactions.

3. Use the drop-down menu to select the year you want to view.

4. Tap the transaction you’d like to see.

5. Under Updates, you can view the transaction status and see whether it has been cancelled.

Website

1. Log in to your account.

2. Click Dashboard.

3. Set the date range at the top of the page to view your transactions.

4. Find the transaction in the list and check if the status is Cancelled.

If you need help cancelling your transaction, please get in touch with our 24/7 customer support team.