You can check the status of your transactions online when you log in to your account through the mobile app or website by following the instructions below:
Application mobile
-
Connectez-vous à votre compte.
-
Tap Transactions.
-
Use the drop-down menu to select the year you want to view.
-
Tap the transaction you’d like to see.
-
Under Updates, you can view the transaction status and see whether it has been cancelled.
Site Web
-
Connectez-vous à votre compte.
-
Click Dashboard.
-
Set the date range at the top of the page to view your transactions.
-
Find the transaction in the list and check if the status is Cancelled.
Si vous avez besoin d’aide pour annuler votre transaction, veuillez contacter notre équipe d’assistance à la clientèle 24h/24 et 7j/7.