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How do I verify my account?

Customer verification is very easy, straightforward and takes less than a minute!

 

To verify your account, you will need to provide us with a picture of your ID and a selfie. We will then run our checks to ensure your details match and verify your account.

 

When prompted, follow the steps below to verify your account:

 

1. Take a selfie ensuring your face is visible within the circle.

 

2. Take a picture of a valid form of your ID. This can be any of the following:

 

 

UK

Canada

USA

Passport Passport Passport
Working Visa Working Visa Working Visa in the US
Driving Licence issued in the Philippines or UK Driving Licence issued in the Philippines or Canada Driving Licence issued in the Philippines or US
National ID issued in the Philippines Residence Permit Residence Card
Driving license from the UK, Canada, the US, or the Philippines Provincial ID Card, i.e. Photo card Government Identification, i.e. City Identification Card
Citizenship card (issued prior to 2012) National ID issued in the Philippines
National ID issued in the Philippines Driving license from the UK, Canada, the US, or the Philippines
Driving license from the UK, Canada, the US, or the Philippines

 

3. Fill out the requested information.

 

That’s it! We will then use biometric technology and human expertise to ensure your ID and selfie match and verify your account.