Customer verification is very easy, straightforward and takes less than a minute!
To verify your account, you will need to provide us with a picture of your ID and a selfie. We will then run our checks to ensure your details match and verify your account.
When prompted, follow the steps below to verify your account:
1. Take a selfie ensuring your face is visible within the circle.
2. Take a picture of a valid form of your ID. This can be any of the following:
|
UK |
Canada |
USA |
| Passport | Passport | Passport |
| Working Visa | Working Visa | Working Visa in the US |
| Driving Licence issued in the Philippines or UK | Driving Licence issued in the Philippines or Canada | Driving Licence issued in the Philippines or US |
| National ID issued in the Philippines | Residence Permit | Residence Card |
| Driving license from the UK, Canada, the US, or the Philippines | Provincial ID Card, i.e. Photo card | Government Identification, i.e. City Identification Card |
| Citizenship card (issued prior to 2012) | National ID issued in the Philippines | |
| National ID issued in the Philippines | Driving license from the UK, Canada, the US, or the Philippines | |
| Driving license from the UK, Canada, the US, or the Philippines |
3. Fill out the requested information.
That’s it! We will then use biometric technology and human expertise to ensure your ID and selfie match and verify your account.
