How do I verify my account?

Customer verification is very easy, straightforward and takes less than a minute!


To verify your account, you will need to provide us with a picture of your ID and a selfie. We will then run our checks to ensure your details match and verify your account.


When prompted, follow the steps below to verify your account:


1. Take a picture of a valid form of your ID. This can be any of the following:





Passport Passport Passport
Driving License Driver’s License Driver’s License
Residence Permit Permanent Residence Card Permanent Residence Card
Provincial ID card Government ID card


2. Take a selfie ensuring your face is visible within the circle.


That’s it! We will then use biometric technology and human expertise to ensure your ID and selfie match and verify your account.


Check out the video below to see just how easy it is 👇