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Argomento: Problemi di account

I’ve forgotten my PIN (password); how can I gain access to my account?

Forgot your PIN? Don't worry! Resetting your PIN securely only takes a few steps.

Come conservate i miei dati?

As a regulated financial institution, we collect, use, and securely store personal information responsibly and in accordance with the law to protect your transactions.

Sospetto che qualcuno abbia accesso al mio account, cosa posso fare?

Se avete notato un'attività fraudolenta sul vostro conto, contattate immediatamente il nostro team di assistenza clienti 24/7 che vi aiuterà a risolvere il problema.

Come posso chiudere il mio conto Kabayan Remit?

If you would like to close your Kabayan Remit account, you can request account deletion through our app or via email.

Can I use face or touch ID to login?

Yes. You can enable Face ID or Touch ID to log in to the Kabayan Remit mobile app for faster and more convenient access.

How do I change my PIN (password)?

Your PIN serves as your Kabayan Remit password. To change your PIN, simply follow these steps.

Dove posso aggiornare i dati del mio conto?

Potete apportare alcune modifiche ai vostri dati attraverso il vostro account nell'app mobile o nell'app web di Kabayan Remit.

Perché non posso inviare fondi?

Don’t worry, it’s most likely because your account hasn’t been verified yet! Here's how to verify your account.

Cosa significa "KYC incompleto"?

'KYC incomplete' means additional information or documents are required to complete your account verification. Our team is ready to help you finish the process.