Rimessa Kabayan

Help Centre

Find answers to the most common questions about sending money with Kabayan Remit.

ACCOUNT ISSUES View all topics →

I’ve forgotten my PIN (password); how can I gain access to my account?

Problemi di account

Forgot your PIN? Don't worry! Resetting your PIN securely only takes a few steps.

Read →

Come conservate i miei dati?

Problemi di account

As a regulated financial institution, we collect, use, and securely store personal information responsibly and in accordance with the law to protect your transactions.

Read →

Sospetto che qualcuno abbia accesso al mio account, cosa posso fare?

Problemi di account

Se avete notato un'attività fraudolenta sul vostro conto, contattate immediatamente il nostro team di assistenza clienti 24/7 che vi aiuterà a risolvere il problema.

Read →

Come posso chiudere il mio conto Kabayan Remit?

Problemi di account

If you would like to close your Kabayan Remit account, you can request account deletion through our app or via email.

Read →

Can I use face or touch ID to login?

Problemi di account

Yes. You can enable Face ID or Touch ID to log in to the Kabayan Remit mobile app for faster and more convenient access.

Read →

How do I change my PIN (password)?

Problemi di account

Your PIN serves as your Kabayan Remit password. To change your PIN, simply follow these steps.

Read →

Dove posso aggiornare i dati del mio conto?

Problemi di account

Potete apportare alcune modifiche ai vostri dati attraverso il vostro account nell'app mobile o nell'app web di Kabayan Remit.

Read →

Perché non posso inviare fondi?

Problemi di account

Don’t worry, it’s most likely because your account hasn’t been verified yet! Here's how to verify your account.

Read →

Cosa significa "KYC incompleto"?

Problemi di account

'KYC incomplete' means additional information or documents are required to complete your account verification. Our team is ready to help you finish the process.

Read →